In what condition do we accept product exchange and/or refund?
Customers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a) Manufacturing defects.
b) We delivered the wrong item.
c) Products that have a 3 month warranty description will be honoured.
Refund or replacement will not be applicable for the following situations:
a) Missing Original packaging
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as undergarments)